Required Skills & Experience
Experience in Customer Support or Program Management
Experience with Systems Applications and Processing (SAP)/ERP system
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Supply Chain or relevant industry experience
Job Description
Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies.
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